Any questions?
We'd love to help!
+39 0474 710384 - info@monika.it
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Dear guests

#everythingwelove

...Treating you
...Surprising you
...Exciting you

#I.You.We.SouthTyrol
Here in South Tyrol we find ourselves in the green range. There arecurrently only a  few patients in intensive care and hardly any new infections. Day by day, we take a step back to our (new) normal.
The boarders are open!


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Info

Your holidays 2020 will be different...

but just as good!

We care about you and your health - and we care about that holiday feeling and a warm and welcoming atmosphere. We implement all regulatory measures to the letter and we react flexibly to the current situation and rules.
  • Hand on heart is our new greeting: Welcome! We care about you!
  • 1 m distance is our new motto for personal esteem and respect! More distance between people, more distance between tables, loungers and everywhere necessary.
  • We protect you: Visors, masks, gloves - wherever they are necessary and sensible!
  • Hygiene & cleaning are given even greater priority and are carried out with the appropriate materials - in public areas even more meticulously and frequently.
  • Washing our hands and disinfecting surfaces is everyone’s new passion throughout the hotel.
  • The pools are open as usual: The Skypool, the indoor swimming pool and the Jacuzzi provide relaxation.
  • The saunas are open: You can use all saunas with a temperature of 60°C and over, provided you maintain social distancing.
  • Wellness: The Skypool, the indoor swimming pool and the Jacuzzi provide relaxation. The saunas can be used a private spas.
  • SPA: Massages, body treatment and facials revive your inner radiance. All treatments are available. Everyone present wears masks and gloves and body temperatures are checked.
  • All employees are trained, and their health is being monitored. Masks and gloves are part of their basic equipment.
  • Unspoilt nature: The expanse of nature, the many hiking paths, bike trails and activities are a special bonus this year. In the mountains, the density of people is manageable, and crowds can be avoided.

Our guidelines are based on the recommendations of the WHO (World Health Organization) and regional and national health and hygiene regulations.
More information on SAFE HOLIDAYS at www.suedtirol.info

We are happy to answer any questions you may have!
Telephone +39 0474 710384 or info@monika.it


Cancellation

We like nothing more than contented guests in our hotel. You like nothing more than enjoying your time out to the max. 2020 is an unusual year presenting us with a new situation and unique challenges.
COVID-19 RELATED CANCELLATION: 
Because you never know what happens, we recommend our travel cancellation insurance. It also pays out for cancellations due to being infected with Coronavirus (upon presentation of a medical certificate). If you have any questions or require further information, please call us. Many thanks.
The following applies:
For cancellation up to 30 days prior to your arrival there is no cancellation fee.
For cancellation 29-15 days before arrival we charge 50% of the total amount,
for cancellation up to 4 days before arrival we charge 70%,
and for cancellation within 3 days prior to arrival, late arrival, early departure, and no show 100% of the price.
For any deposits paid, we will send you a voucher.

Version: 20.07.2020 ©CW

Higher Caring

In-room requests

What would you like to find in your room? Maybe a coffee maker, a tea bar, a hot water bottle or more? Please ask us, we can fulfil many of your wishes.