CHECK-IN / CHECK-OUT
On the day of arrival your luxury room is available for you from 3 p.m.
We request that you leave your room by 10.30 am on your day of departure. You are nevertheless welcome to enjoy your last day with us! The whole wellness area including showers, changing rooms and lockers are all available to you free of charge! Before your departure you can enjoy our lunch & afternoon snack - please note that we charge 9 Euro per person!

CANCELLATION POLICY
In case of a cancellation 30 days prior to the booked arrival date no cancellation fee applies. In case of a cancellation 29 - 15 days prior to the booked arrival date we charge 50% of the booked value, for cancellations 14 - 4 days prior to the booked arrival date 70%, for cancellations within 3 days prior to the booked arrival, no-show, late arrival or early departure 100% of the booked value. For this reason we recommend you take out travel cancellation insurance.

GARAGE PARKING
With some types of room parking in the underground car park is included in the price. These are room types 40, berg.tal, Edel & Weiss, Family Wellbeing Suite, Fashion, Giardino de Luxe, In Style, Nature, Spa Suite Royal, Sportive. We regret that we cannot allocate an own underground car parking to the other room types as the number of spaces is limited. SPECIAL: Free underground parking for everyone - as long as spaces are available!

PETS
We ask for your understanding that pets are not permitted.

INTERNET
WiFi is available throughout the Hotel Monika ... naturally still free of charge. If you do not want to bring your own laptop you can use our tablets or the iMac web surf station.

CHILDREN’S DISCOUNT
The children’s discount applies only to children sharing with their parents. For children from 14 years the local tax is also payable. Please note that the focus of the Hotel Monika is on Wellness and relaxation during your holiday. Families with children therefore are subject to a slightly reduced offer: We would like to ask you for quiet. We thank you for your understanding!
Small children up to 36 months: 60% discount
Children from 3 to 8 years: 40% discount
Children from 8 to 16 years: 20% discount

MEALS
We indulge you with a sumptuous alpine breakfast buffet, small dishes at lunchtime, an afternoon snack and a 5-course evening meal. We are not able to offer a price discount for meals not taken.

LOCAL TAX
for guests from 14 years of age

SMOKING
THE MONIKA is a non-smoking hotel. There are outdoor smoking areas.

SHUTTLE SERVICE
Mobile even without your own car: Our daily shuttle is available to you free of charge. In the winter the shuttle takes you to the lower cable car station Helm/Monte Elmo, in the summer to the starting points of some of the hikes and mountain tours.

PAYMENT METHODS
We accept Visa, Mastercard, Maestro, VPay, International EC-cards. If you pay in cash (please note any applying legal restrictions of currently 2.999 Euro) we grant a discount of 1 %.
Any new price lists replace the current ones. In the event of unforeseeable economic developments or changes of the current VAT rate of 10 percent an adjustment will be made.

ROOM LAYOUT
The room layout is a general sketch. Differences in furniture and furnishings are possible.

ROOM REQUESTS
We ask for your understanding that we are able to accept requests for room types but not for Floors and room numbers.